Which carrier are you shipping with?

We work with Yurtiçi Kargo, Aras Kargo and HepsiJET for the delivery of your cargo to your address.

How many days will your order be delivered?

To delivery times of orders after shipment:

  • For Aras Cargo here,
  • You can check  here  for Yurtiçi Cargo 


Will my order be shipped on the same day?

Orders placed until 14.00 o'clock are delivered to the cargo the next day, orders placed on the same day and after hours.


Can I pay at the door?

There is no payment method available at the door. Click to see payment methods.

How can I use a gift certificate?

To use your voucher, you must type your Gift Certificate code in the "Gift Vouchers" field on the "Basket" screen and press the "Add" button (see step 1).

If you have a custom-defined gift card, you can make your selection by clicking on "My Defined Gift Vouchers" in the Gift Certificates area (see step 2)


What's the cargo charge?

You can review the Shipping and Delivery page for shipping charges.

What are model sizes and weight measurements?

You can find the size and weight of the model in the product description for each product. You can find the product description on the page of the product directly below the image.

Where can I find the product size chart?

You can find the size chart on the product plates under the product image


Can I return it when I'm not satisfied with a product I bought?'den you can return a product you received within 14 days of the delivery date. Return terms are available here .

I ordered it unsubscribed. How do I return it?

You can create a return request for orders you create without membership.

For this, it is enough to create your return request from the link here for Easy Return (Membership-Free Shopping).

Do you gift-wrap?

Yeah. - Yeah. You can forward your gift package request to us by checking the "I want a gift pack" box at the bottom of the "Gift Pack" field on the "Address Information" screen and type your gift note you want to add to the package.


How do I pay? How many types of payment methods are there?

Payment methods are available here.

Can I make an address change after I place an order?You can update your delivery address by contacting us before your order is shipped. Click for contact information.

How can I save my forgotten password?

You can set your new password by clicking here.

 May I know the status of my order?

You can track the status of your order from My Account > My Orders

Can I cancel my order?

You can cancel orders that have not yet been delivered to the cargo. To cancel your order, you can open a request from the My Account panel in the My Cancellation requests field.

What should I do if my product is defective?

on, only products in perfect condition are sold. However, if you experience an exceptional situation, such as the delivery of a dismissive product, you can create a return request here and communicate the status of your experience from the note.

how can i be a member of'ye?

Click here to enter the required information on the pop-up page to create your membership by clicking on the "become a Member" button.

How do I cancel my membership?

You can cancel your membership in My Account > My Membership Information.When you delete membership information, all of your information is deleted from the system under the protection of personal data law.

Can I Pay My Order Created By EFT Method With Credit Card?

Yes you can.

You can click on the Make Payment button at the top of the order from the "My Account > My Orders" Completed Orders tab for your orders created by EFT payment method, and you can pay with your Credit Card from the payment page.




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